PLEASE DESCRIBE WHAT WE DID WELL: Everything. I cannot fault you in any way. Your professionalism is second to none. PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: None whatsoever. Keep up the excellent work. ANY OTHER COMMENTS: Excellent customer service in every way. The very best of luck for the future.
Oct 30, 2019 - Mrs KW
PLEASE DESCRIBE WHAT WE DID WELL: Kept us informed, marketed the property well and pleasant to deal with. PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: - ANY OTHER COMMENTS: Very professional and helpful throughout.
Oct 23 2019, Mrs DHN
Professional, friendly and efficient service. Highly recommended!
July 16, 2019 - NBN
PLEASE DESCRIBE WHAT WE DID WELL: Complete and professional service from start to finish. Kept us informed throughout the sale - could thoroughly recommend. PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: N/a. ANY OTHER COMMENTS: Thank you very much for all your help.
June 2019, Mr M A
Excellent service from day one through to completion. Would always recommend you. Continue doing what you are doing. It obviously works. Thank you.
Jan 9, 2019 by MRS SHEILA SEWELL
Wanted a quick sale and I feel the pricing advice was good as it was realistic for the time of year. etc. I liked the mobile phone messages telling me viewings were taking place. Seemed to get a good number of viewings at beginning and luckily the correct buyer was found during this time. I completed within 12 weeks and considering that included Xmas and New Year, was satisfied with this. I felt things ran smoothly - the updates from Laura were good and it was nice to have that 'link' between me and the solicitor. I liked the personal feel your agency gave out and there was always a familiar face to speak to if I popped in. I would definitely recommend you and use you again in the future.
Feb 5, 2019 by Anonymous
I always got an answer to my queries. Was able to totally rely that I was being looked after well. Can't recommend highly enough. I dealt mainly with Mike, I found him to be pleasant and calm. Always returned my calls/answered my emails. The office staff are very pleasant too. Why was I so stressed!! I didn't need to be.
Mar 9, 2019 by Mrs A J
PLEASE DESCRIBE WHAT WE DID WELL - I have bought and sold through your agency twice now and in a short time - from valuation to completion you kept me informed every step of the way from solicitors to buyers to sellers and what a lovely personal touch keying in my details info your phone system so I was greeted by name! Your will with every phone call from me (I made quite a few!) was invaluable - with special thanks to Mike but collectively "What a fantastic team". The saying 'The customer always comes 1st' definitely refers to Bennett Lorusso! PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: I cannot think of one - personally, I cannot fault you! ANY OTHER COMMENTS: Your telephone number will remain in my phone just in case I move again... Well, you never know!!! With affection and huge thanks to you all. Linda x
Mrs LD, March 2019
We couldn't have been happier with the job done for us by the team at Bennett Lorusso. From the initial valuation right through to completion they have been courteous, responsive and professional. What we liked most of all was that we were dealing with a small team who knew our situation inside out. We met Mike, one of the directors, for the valuation, and dealt with him throughout. Laura did a brilliant job chasing everyone else in a difficult chain and keeping us updated. The team were always happy to talk to us, gave sound advice and were easily reachable. We had initially considered using an online agent to save money, but Bennett Lorusso were worth every penny and we would have no hesitation in recommending them.