Testimonials

"Excellent service from beginning to end of our purchase. Helpful and informative as we were new to the area. Great communication throughout the process to make the purchase as easy as it could be. Many thanks to Alan, Mike and Laura for the fabulous service and welcome to St Neots"

"From the Valuation to Completion we could not have asked for a better service from Alan, Mike & Laura. Nothing was too much trouble and a sale was agreed in less than a week in a challenging market. We were updated weekly by Laura as to what was happening and any issues that arose. We completed in a very short amount of time and it has to be one of the easiest transactions we have ever know which was largely due to the years of experience that the Bennett Lorusso . From Valuation, Marketing and Sales Progress the service was fantastic! "

"Supportive, prompt at responding to queries"

"Excellent service Laura kept us updated at every step of the selling our property. Very professional company would recommend"

"I purchased my home through Bennett Lorusso, everyone in the team were always willing to help and would help in any way they could. Laura was amazing and anything she could do to take the pressure off me she would do it. She was very good at responding to emails and I can't thank the team enough!"

"Brilliant from start to finish. Bennett Larusso made our move from North London easy and hassle free. We originally spoke to Mike Lorusso to make the initial appointment to view the property we were interested in and he was more than happy to arrange a quick viewing. We then met Alan Bennett at the property. Alan really knew his stuff and has exceptional knowledge about the area. Alan dealt with our offer and negotiated the sale quickly and efficiently. We were then passed onto Laura who was a superstar. She chased the chain, she kept us informed and did a first class job. All in all, they're a fantastic team, I'd highly recommend them and I wouldn't hesitate to use them in the future."

"The team at Bennett Lorusso in St Neots have been absolutely brilliant. They managed to sell our property in difficult market conditions - at a very fair price. The entire experience from initial view to final sale was professional and trouble free. I would thoroughly recommend that anyone selling a property in the local area use their services."

"From the first contact to the completion date, the team at Bennett Lorusso have been a pleasure from start to finish. For my first (and only) viewing, Mike Lorusso was a very relaxing presence, very personable and made me feel at ease. His professionalism stood out against viewings with other agencies. After my successful offer, Laura Thurbon was extremely diligent in chasing the various parties. She kept me very informed throughout the remainder of the purchase process, which made my life so much easier and allowed me to focus on preparing for my new flat. I can confidently say that whenever it is time to sell, I will return to Bennet Lorusso to guide me. Daniel Waterfield"

"Fantastic service from start to finish, Bennet Lorusso offer great support throughout the buying and selling process. What I really like is the fact they're not pushy, they give honest advice when it's needed. Thank you for a smooth sale!"

"All the team at Bennett Lorusso were great during the sale and purchase. Approachable and honest and helpful!"

"Exceptional Service and Local Expertise - A Winning Combination with Bennett Lorusso We initially chose to enlist Bennett Lorusso as our selling agents after viewing a property with Mike; he demonstrated a relaxed and non-pushy manner that immediately resonated with us. This was the kind of interaction we sought when selecting an estate agent to represent us in the sale of our property. Throughout the selling process, Mike, Alan, and Laura maintained this level of friendly, down-to-earth professionalism. The cohesive, small team dynamic makes a significant positive difference, ensuring a personalised and attentive service - when you call up, they know who you are, and that really counts when you're entrusting someone with your home! The team has an extensive knowledge of St. Neots and the local area; as such, we felt confident that any potential buyer would have their questions answered in a well-informed manner. The team was thoughtful and considerate in accommodating our busy family life. Scheduling viewings around our busy schedules was never an issue. The entire team was attentive, understanding, and professional throughout the sales process. We would wholeheartedly recommend Bennett Lorusso to anyone looking to buy or sell their property. Their expertise, courtesy, and after-sales care made the selling journey smooth and successful. Thank you for all your help"

"You cannot ask for more from an estate agent. From viewing to completion, it has been professional, honest and a warming experience. Alan was the only agent we met that we felt knew the area. He gave us in-depth knowledge and took the time to answer all our questions. Laura and Mike have been so wonderful throughout too and have gone above beyond what we expected. Could not recommend enough."

"Thank you for your excellent service from selling after two viewings to now when we start our new adventure. Well done."

"Very friendly and professional ,definitely would recommend them .Thankyou so much to Mike ,Alan and Laura ."

"Myself and partner purchased our first home and we wouldn’t have been able to do it without the help of Laura and Alan! As you can imagine buying your first home can be stressful however Laura constantly chased our Solicitors with us and tried to make the transaction smooth as possible! Laura is an asset to the company and we cannot thank her enough for her help and patience!"

"Dear Mike & Team We would like to thank the team of Mike, Alan and Laura for their advise and professionalism from day one of the journey selling our mothers bungalow. We were always kept up to date with the progress of the sale and would highly recommend these agents to others for a great service. Kind Regards The Webb Family "

"I purchased my first home with Bennett Lorusso and I couldn’t be any happier!! Alan, Laura and Mike are an amazing team with the best communication skills that I met in the property market. Their honesty, professionalism and support made an enormous difference and help me to have a very smooth transaction. If you are searching whether to buy or rent a property in Cambridgeshire area, look no further! I highly recommend to work with them. Many thanks"

"Mike, Alan & Laura are all brilliant at what they do and really do take the stress out of selling a house. From my initial inquiry to them through to completion they were always professional, courteous, and honest. They keep you updated and chase things up on your behalf with all the other parties and do answer their phones. They have an abundance of local knowledge and experience, and this shines through in the service that they provide."

"Bennett Lorusso are very professional, but also friendly and approachable. Every week they followed up the sales process and gave me feedback so I knew exactly the stage we were at. It was very easy doing business with them as they did all the work! I would use Bennett Lorusso again and would certainly recommend them to others."

"Have purchased a property with Bennet Lorusso and the whole experience was exceptional, everyone is professional friendly and very helpful, they made the whole process stress free for me."

"Kept us up to date on a very regular basis. Kind and compassionate at a very difficult time. Communication was excellent. I felt you offered a very personal service which is rare in today's market. I would definitely recommend you to friends who are looking to sell - in fact I feel my sister and her husband chose you for the sale of their mother's flat as you had been so good with us. "

"THE BEST AROUND!!!!! Alan, Mike, Laura and the team are absolutely fantastic. They have a huge amount of local knowledge which is invaluable in knowing how to market your home. Nothing at all was too much trouble… after various reasons we had to market our property several times and Alan, Mike and the team accommodated us on every occasion. We both work full time and all viewings were arranged to suit us and the communication was second to none!! We have now used Bennett and Lorusso on two purchases and a sale and we couldn’t be anymore happier!! Big thanks to the team!!!"

"An excellent service! Professional and knowledgeable personnel from the beginning to the end. I bought a flat through this amazing agent and despite the difficulties we encountered, the able and very professional Laura had the knowledge and dexterity to pull it through. Laura is definitely an asset to this Agency, her wealth of experience and knowledge from mortgages to conveyancing is second to none! I am incredibly impressed. Thank you so much Bennett Lorusso for being extremely excellent agents. I gave 5 stars but to be honest you deserve much more. Mega thanks to Laura."

"Highly professional, knowledgeable and friendly team throughout the whole process from valuation through to completion. Always on hand to provide good advice when asked and nothing was ever too much trouble. Great service and highly recommended. Thank you all at Bennett Lorusso!"

"An absolute delight of a company to work with from start to finish. Nothing was too much trouble for them. I appreciated the document received at the beginning of my purchase which outlined the order of all the stages of house purchase. Laura kept me informed of all developments as we progressed, and she was always very happy to find out anything I asked her. And nice that Mike was looking out for me to hand over the keys so I could quickly park up near the office. Would definitely recommend them."

"Bennett Lorusso recently handled the sale of my house. I felt very comfortable with Mike, Alan and Laura and their advice was very useful and it was always easy to speak to someone if I needed to. I hadn't found a property to move to when I got an offer on my house and because I had a specific area I wanted to move to and only certain properties that I would consider I had limited options to view. They didn't put me under any pressure to find somewhere quickly and I felt they had control of the whole process. I felt the whole daunting process was less stressful than it might otherwise have been due to the professionalism and experience of the team. Thank you."

"Laura will work with you to make your wishes a reality. She is also very well versed at dealing with other real estate agents. I highly recommend Bennett Lorusso Property Agents. Their friendly, calm mindset and professionalism kept my concerns low and gave me the confidence that all work will be done correctly. Thank you! "

"Would give more than 5 stars if we could! The team at Bennett Lorusso are absolutely exceptional, with Laura's after-sales service and contact second to none. We have just moved house after a very lengthy 18 month process (due to issues at the top of the chain) and as a result had to sell our property through Bennett Lorusso 3 times over! ... Mike, Alan and Laura made it as stress free as possible and couldn't do enough to keep everything on track and us smiling. They are professional yet personable - everything was done with our best interests at heart and it felt like we were in safe hands throughout. I think Laura was just as relieved and excited as us when we finally exchanged! We had to deal with numerous estate agents during the long process and none even came close to the incredible service we received from Bennett Lorusso. In fact, some made us realise how lucky we were to have chosen so well! Look no further if you want a reliable estate agent who will guide you seamlessly through what is often a very stressful process. They are always contactable and more than happy to help :)"

"Mike, Alan and Laura, were all very helpful and professional throughout our recent purchase. Laura was very thorough and kept us up to date with the latest developments as our transaction progressed. We would highly recommend and happily use their services again in the future."

"The team at Bennett Lorusso were fantastic. From the first show around where Alan gave us heaps of local knowledge and then another final view, it seemed nothing was too much trouble. Laura chased solicitors and answered queries quickly. Even gave me a recommendation for an oven cleaner!"

"We have been more than satisfied with all of your teams assistance in bringing this most stressful time in our lives to a conclusion. Without all of your help and guidance I am sure we would have pulled out long before the move was completed. Our grateful thanks to you all. "

"I purchased a property with Bennett Lorusso and would recommend their service. Everyone I dealt with was professional, friendly, responsive and helpful. "

"Right from the word go Mike, Alan and Laura were extremely knowledgeable, helpful and supportive. They constantly kept us informed and were always willing to give us advice and their honest opinion. A great team offering a great and reliable service. We can highly recommend them."

"Very happy with the exceptional service provided by Mike and the team at Bennett Lorusso. Laura was amazing; very clam, efficient and professional!"

"Very friendly and helpful by far one of the best in the area , would definitely recommend them"

"Great estate agents, very helpful with the whole process of our house sale. We had a bit of a delay due to our buyers solicitor but the team at Bennet Lorusso were persistant in chasing up our buyer to make sure everything was done as quickly as possible. Would definitely recommend"

"Very pleased! Fantastic service in all aspects. Thank you! "

"Really appreciative of the service I received. It was quite straightforward from the outset. Buying a home whilst a joy to complete can be a stress. Bennett Lorusso thankfully took those stresses out of the process for me."

"Thank you for making our move a smooth and enjoyable event from start to finish. This was our second time using Bennett Lorusso and we would definitely recommend their services in the future."

"I found Bennett Lorusso extremely helpful and made my sale effortless. Having someone also chasing solicitors and and providing regular updates was invaluable - thank you guys. Would recommend anyone to use your services"

"I recently purchased a property with Bennett Lorusso and I am very happy with the whole experience. I have bought and sold a lot of properties and know how stressful it can be. I like their approach and will be using them when I am ready to sell in the future."

"Amazing service, I now finally have the house I always wanted"

"The team at Bennett Lorusso have been very helpful through my house sale. They are easy to contact and communicate effectively. I would recommend them."

"The team at Bennett Lorusso are great. They share their professional knowledge freely, Alan in particular is very honest and they have a great after sales person in Laura. I would definitely recommend Bennett Lorusso"

"We recently sold our house through Bennett Lorusso and the whole experience was made a lot easier with the efforts of the team. Sale of the house was very quick from hitting the market and Laura kept things moving by regularly checking in with all parties involved to keep things on track. Great team to work with"

"We were buying a house through Bennett and Lorusso Estate agent. From the start to completion they were extremely helpful and friendly. I would not hesitate in recommending them."

"The Bennett Lorusso team is Exceptional and a class apart in this race. We are so thankful to the team of Bennett Lorusso for their help and support. Alan Bennett was so straight forward, frank and went out of the way to help and Mike Lorusso was was so polite and gave all information on first contact which made things easier. Laura replied to all queries instantly and sometime even before we asked for. The Super Girl! The team is Exceptional and we couldnt ask for more! Ive already spread the word about Bennett Lorusso! Keep up the good work and be Exceptional always!!"

"It was actually really impressive service throughout. Always felt like you were chasing up solicitors and on top of things with updates etc. Thank you for your help with the house sale. "

"The team kept us updated throughout the process and were very quick at giving us feedback after viewings on the property. Will definitely be recommending Bennett Lorusso to family and friends. Thank you so much again – we are now settled in our family home. "

"In a very drawn-out saga of the sale of ** D*** L*** (no fault of yours) we were always kept informed of the latest developments (or lack of them!). The constant attention to every detail was greatly appreciated. We cannot speak too highly of your staff - especially Laura - very many thanks. We are now happily settled in our new home. "

"Laura was wonderful. Kept us updated, even on days off. Chased those who were being very slow about things. THANKS!! "

"Bennett Lorusso is excellent and a very professional Estate Agent always informed me about people viewing property and any feedback they made. Nothing was too much trouble for them and I was always keep updated. I would definitely recommend them. Your service is the very best. Thank you, and all the best for the future. "

"You kept us informed, and got us on the market quickly with a good valuation that worked. "

"You provided a highly professional property sales experience meeting joint targets for price and time scale. The after sale care and attention has been excellent. PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: Remove Tottenham FC pin, it is very offensive!!!!!!!! :-) Thank you for providing an efficient and professional service at a difficult time. "

"I found Bennett Lorusso to be very professional from first contact to completion. Useful advise was given and I was kept well informed throughout. I would have no hesitation in recommending Bennett Lorusso in the future. Each person I dealt with was very pleasant and helpful. Thank you Mary "

"I BELIEVE THAT YOU HAVE DONE EVERYTHING BETTER THAN EXPECTED, ESPECIALLY CONSIDERING THE PANDEMIC, WHICH WILL HAVE SURELY MADE THE SALE MORE DIFFICULT TO MANAGE. I AM TOTALLY SATISFIED AS I AM SURE THE BUYER IS TOO. YOU DEMONSTRATED GREAT PROFESSIONALISM AND MANAGERIAL SKILLS. I ALSO COMMEND YOU ON HAVING HIGHLY QUALIFIED STAFF - WELL DONE! ONE OF YOUR GREAT STRENGTHS WAS TO CONTINUALLY RE-ASSESS AN EVOLVING PROPERTY MARKET AND GIVE GOOD ADVICE. THANKS TO ALL THE STAFF FOR OUTSTANDING WORK, BEST WISHES AND MUCH SUCCESS FOR THE FUTURE. A. N. "

"Professional marketing and selling. Helped negotiate the final purchase price of home we were buying. Trying to keep track with what was happening in our chain. Would recommend BL services. "

"Dealt with my queries and requests promptly and efficiently. Gave me helpful advice in a polite and friendly way. It has been such a difficult time for us all. Having to deal with my step-mother's estate when I was so far away from St. Neots was particularly difficult. You helped take a lot of stress away. Thank you so much. "

"Bennett Lorusso are a very professional, polite and friendly St. Neots estate agent, offering the highest level of service from a very experienced team. We have nothing but praise for Bennett Lorusso for handling our house sale from start to completion. It will be hard to improve on such excellent and professional service. A big thank you, we will not hesitate to recommend Bennett Lorusso Estate Agents. Best Wishes to you all. Mr and Mrs n***** 2nd Dec 2020. "

"I cannot fault you in any way. Your professionalism is second to none. Keep up the excellent work. Excellent customer service in every way. The very best of luck for the future. "

"Kept us informed, marketed the property well and pleasant to deal with. Very professional and helpful throughout. "

"We couldn't have been happier with the job done for us by the team at Bennett Lorusso. From the initial valuation right through to completion they have been courteous, responsive and professional. What we liked most of all was that we were dealing with a small team who knew our situation inside out. We met Mike, one of the directors, for the valuation, and dealt with him throughout. Laura did a brilliant job chasing everyone else in a difficult chain and keeping us updated. The team were always happy to talk to us, gave sound advice and were easily reachable. We had initially considered using an online agent to save money, but Bennett Lorusso were worth every penny and we would have no hesitation in recommending them. "

"PLEASE DESCRIBE WHAT WE DID WELL - I have bought and sold through your agency twice now and in a short time - from valuation to completion you kept me informed every step of the way from solicitors to buyers to sellers and what a lovely personal touch keying in my details info your phone system so I was greeted by name! Your will with every phone call from me (I made quite a few!) was invaluable - with special thanks to Mike but collectively "What a fantastic team". The saying 'The customer always comes 1st' definitely refers to Bennett Lorusso! PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: I cannot think of one - personally, I cannot fault you! ANY OTHER COMMENTS: Your telephone number will remain in my phone just in case I move again... Well, you never know!!! With affection and huge thanks to you all. Linda x "

"I always got an answer to my queries. Was able to totally rely that I was being looked after well. Can't recommend highly enough. I dealt mainly with Mike, I found him to be pleasant and calm. Always returned my calls/answered my emails. The office staff are very pleasant too. Why was I so stressed!! I didn't need to be. "

"Wanted a quick sale and I feel the pricing advice was good as it was realistic for the time of year. etc. I liked the mobile phone messages telling me viewings were taking place. Seemed to get a good number of viewings at beginning and luckily the correct buyer was found during this time. I completed within 12 weeks and considering that included Xmas and New Year, was satisfied with this. I felt things ran smoothly - the updates from Laura were good and it was nice to have that 'link' between me and the solicitor. I liked the personal feel your agency gave out and there was always a familiar face to speak to if I popped in. I would definitely recommend you and use you again in the future. "

"Excellent service from day one through to completion. Would always recommend you. Continue doing what you are doing. It obviously works. Thank you. "

"PLEASE DESCRIBE WHAT WE DID WELL: Complete and professional service from start to finish. Kept us informed throughout the sale - could thoroughly recommend. PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: N/a. ANY OTHER COMMENTS: Thank you very much for all your help. "

"Professional, friendly and efficient service. Highly recommended! "

"Bennett Lorusso are a very good team of Estate Agents. They are professional and efficient. Specifically they talk to all would be buyers which is great as one is not sure one can do so oneself. They sold two houses on my behalf and I bought the house I am living in myself through their agency. Throughout Laura was very good at giving information as they were themselves. Also, I felt I had to move very quickly and they were a great help in this. "

"I just want to say a huge thank you to all the staff for your support in our recent move. Particularly the amazing Laura who has been a fantastic point of contact throughout the entire sale of our house and purchase of our new house. Whilst you will no doubt still feel anxious throughout this process I can guarantee you that speaking to Laura with all her knowledge around every aspect of your move will make you feel better. I cannot thank her enough for her support and making this so comfortable. I will not hesitate in recommending Bennett Lorusso Property Agents in the sale of your home. Thank you. "

"We are pretty much all moved in now. Both Julia and I would like to thank you for everything over the last few months, particularly all of your to-ing and fro-ing between us and the sellers. You have provided a fantastic service and we will recommend Bennett Lorusso to anybody that we can who might be looking to buy or sell. "

"A great team Alan Mike and Laura Communication second to none. Basically sold the house without any of my assistance required. Would not hesitate to recommend this fantastic team for a trouble free sale. Dave E "

"A challenging property to value accurately but Mike did a spot on job ( 30 yrs experience helps) valuing the property well ABOVE the valuation of all other agents & even achieving above that for the sale which was agreed within 2 weeks. The marketing was good & as we lived a long way away the agents visited regularly to collect mail & keep a general eye out. Kept Me Informed - ***** Offered Good Value -***** Trusted Agent - ***** Would Recommend To Friend - ***** "

"Great communication and local knowledge, flexibility when dealing with 'difficult' situations. Mike has definitely gone above and beyond the call of duty considering the unpredictable nature of our sale, and he has done everything he could to make it happen. We would definitely recommend to friends and family. "

"I just wanted to reach out and thank the team for the effort put in during our bumpy sales process. Whilst it was particularly stressful for us it all came good in the end and the latter stages were far smoother. We are now very much settling into our new home which is already proving to be a great move for us and we are really happy. "

"1) PLEASE DESCRIBE WHAT WE DID WELL: Everything 2) PLEASE DESCRIBE WHAT IMPROVEMENTS WE COULD MAKE: Don’t change it, otherwise you’ll break it 3) ANY OTHER COMMENTS: Thank you "

"** Flawn Way, Eynesbury. "Brilliant, caring and trustworthy!" Overall rating: 5 Professionalism: 5 Would recommend to a friend? 5 "

"Mike, Alan and Laura were a brilliant team to work with, both professional and friendly. The house sale went very smoothly and it was all completed in less than two months. The communication was second to none and Bennett Lorusso helped co-ordinate us, the buyers and solicitors to ensure things we progressing as fast as they could. Highly recommended and thank you. "

"The team at Bennett and Lorusso were so kind and approachable during our sale and truly made it an easy process. If we ever sell our new family home they will be the first people we call."